Payment Information
This page explains how payments work on TaskNova Labs, which payment providers may be used, and why available methods can vary by country.
Last updated: 09 January 2026
1) Payment processing
We process payments through trusted third-party payment providers. Depending on your billing country/region and the product/checkout flow, your payment may be processed by Stripe, SumUp, or Lemon Squeezy.
The payment method(s) shown at checkout are the most up-to-date options available for your country and device. Available methods may vary by country and may change over time to ensure reliability and compliance.
2) Accepted payment methods
- Debit/Credit Cards (major card networks)
- Wallets (such as Apple Pay / Google Pay) may appear automatically depending on your device, browser, and country
3) Currency & conversion fees
Prices may be displayed in different currencies for convenience. Your final charge can depend on your billing country and the payment method used.
Your bank/card issuer may apply its own exchange rate or foreign transaction fee depending on your card and billing currency. These fees are set by your bank and are not controlled by TaskNova Labs.
4) Why payment methods may differ by country
Payment providers have different country availability, risk rules, and compliance requirements. For that reason, the payment method shown at checkout can depend on your billing country and sometimes your network/location.
To avoid issues, please use your real billing country and accurate billing information at checkout. If a method is not shown, it means it is not available for that specific purchase context.
5) Payment errors / failed payments
- Double-check your card details and billing information.
- Try a different card or payment option if available.
- Some banks block online or international transactions by default—contact your bank to allow the transaction.
- If the issue continues, contact us at support@uk.tasknovalabs.com and include a screenshot of the error (if possible).
6) When will I receive my download?
Digital products are delivered instantly after successful payment. You will see an on-screen confirmation after checkout and (in most cases) receive an email with your order details and download/access information.
7) Refunds
We offer a 14-day refund guarantee from the date of purchase. If you have any download/access issue, contact us first—we’ll help you resolve it quickly.
Refunds (when approved) are issued to the original payment method used at checkout. Refund timing depends on the payment provider and your bank and typically appears within 5–10 business days.
For full details, please review our Refund & Returns Policy.
“TaskNova Labs” refers to TaskNova Labs LLC, registered in Wyoming, USA, and TaskNova Labs Ltd (Company No. 16891201), registered in England and Wales.